How to use TipEasy

1. Open tipeasy.co.za/account/login on your phone.
2. Type in your cellphone number and tap “Send me a code”.
3. We text you a 6-digit code. Type it in and tap “Verify & sign in”. No password needed — you sign in this way every time.
4. Fill in your first name, last name and what you do (waiter, car guard, petrol attendant, and so on).
5. Tick the box to accept the Terms & Conditions, then tap “Finish setup”.

lightbulb Didn’t get the code? Wait for the countdown to finish and tap “Resend code”. Check that the number you typed is your own — the code only goes to that phone.

check_circleYou’re in. Your portal opens automatically — that’s your home screen from now on.

1. In your portal, tap the “Tip page” tab.
2. You’ll see your personal QR code and link. A customer scans the code with their phone camera and pays right there — no app, no sign-up for them.
3. Tap “Share on WhatsApp” to send your link to customers, friends or family.
4. Tap “Open my tip page” to see exactly what a customer sees.
5. Tap “Print” to print your QR card for the table, your badge or the counter — or “Download” to save the picture to your phone.

photo_camera Want your photo on your tip page? Tap the “Profile” tab, then “Add photo” at the top. Customers like seeing who they’re tipping.

credit_card Customers can pay by card, Apple Pay, Google Pay or straight from their banking app.

1. At the top of your portal you always see what you’ll be paid next — the total of the tips waiting, and when it will be sent to your bank.
2. Tap the “Tips” tab to see every tip: the date, the amount, and a little speech bubble if the customer left you a message (tap it to read).
3. The top of that tab shows your total received and how many tips you’ve had.
4. Tap the “Payouts” tab to see the money already sent to your bank, and how many tips were in each payment.

smsWe also send you an SMS whenever a payout is on its way to your bank.

You do not need a bank account to use TipEasy. In your portal, tap the “Get paid” tab and pick one of three options. You can change it any time.

Into your bank account

1. Tap “Into my bank account”.
2. The bank fields appear right underneath. Fill in:
   • Bank — pick yours from the list.
   • Account type — usually “Cheque / current” or “Savings”.
   • Account holder — the name on the account. It must be your own account.
   • Account number — numbers only, no spaces.
3. Tap “Save bank details”.

bolt From then on it’s automatic: the day’s tips are batched into one payout and sent that same evening. You never have to ask.

As airtime — no bank account needed

1. Tap “Airtime”.
2. That’s it. Your tips now build up as a balance instead of going to a bank.
3. When you want your money, stay on “Get paid” and choose an amount from R2 up to R500 per request.

smartphone The airtime goes to the same cellphone number you sign in with, usually within a minute. We work out your network for you, and there’s no extra charge — you get the full amount.

As a shop voucher

1. Tap “A shop voucher”, then choose your shop: Pick n Pay, Checkers, Shoprite or Usave.
2. Your tips build up as a balance. Stay on “Get paid” and tap an amount when you’re ready.
3. You get a voucher code in your portal — show or type it in at the till.

info Vouchers come in set amounts: Pick n Pay starts at R50 and the others at R100, so you may need a few tips first. Anything left over stays in your balance. If you want your money sooner, airtime starts at R2.

lock Your account number and the name on the account are encrypted before we store them, and are never shown on your public tip page. Voucher codes are stored encrypted too — treat one like cash, because anyone who has the code can spend it.

autorenew Changing bank later: come back to “Get paid” and tap Change. Enter the new account in full — for your safety we only ever show the last 4 digits of the saved one, so the new details replace it.

1. Open the “Profile” tab and find the “Identity verification” section.
2. Choose your ID type — South African ID or passport.
3. Type in your ID number (13 digits for a South African ID) or your passport number.
4. Optional: tap “Upload ID document” and take a photo of your ID or passport.
5. Tap “Save changes”.

verified_user We ask for this to confirm you are who you say you are and to stop someone else claiming your tips. Your ID number is encrypted and never appears on your tip page.

check_circle Once your bank details and ID are in, we switch on payouts for you. Until then your profile works, but money can’t be sent out yet.

This daily/weekly choice is only for bank payouts. On airtime or a voucher, redeem your balance yourself any time you want it — see the “Payout rules” tab in your portal for exactly when we’ll send it for you automatically if you don’t.

1. On the main portal screen, look for “Payout frequency” just under your next payout amount.
2. Tap “Daily” to get your tips paid out every evening at 19:00.
3. Or tap “Weekly (saver)” to let your tips build up and get paid out every Friday at 19:00.
4. That’s it — it saves on its own. You can change it any time.

savings Weekly is handy if you’d rather save up and get one bigger payment instead of small amounts every day.

This is for bank payouts. On airtime or a voucher you already redeem yourself any time on the “Get paid” tab — there’s no separate “now” button, because there’s no wait to skip.

1. On the main portal screen, under your waiting tips, tap “Get my tips now”.
2. A message shows exactly how much will land in your bank account, after a flat R3 fee for the early payment.
3. Tap to confirm — the money is then on its way to your bank.

help_outlineButton greyed out? That happens when you have no tips waiting, when what’s waiting is less than the R3 fee, or when a previous payout is still on its way. Give it a few minutes and try again.

schedule You don’t have to use this. Waiting for your normal daily or weekly payout costs you nothing extra.